Plan before arriving
A short pre-visit conversation or questionnaire helps Cathy understand communication preferences, triggers, comfort items, successful strategies and what a good visit would look like for your family.
Haircuts can involve unfamiliar sounds, touch, smells, transitions and expectations. Cathy has completed Sensory Safe Certificate training and offers a private, one-on-one setting where communication, pacing and accommodations can be discussed before the visit.
A short pre-visit conversation or questionnaire helps Cathy understand communication preferences, triggers, comfort items, successful strategies and what a good visit would look like for your family.
Cathy can explain steps before beginning, ask permission before touch, offer pauses and adjust the order of the service when practical. No client is expected to push through distress simply to finish.
A successful appointment may be a complete haircut, a shorter introductory visit or simply becoming comfortable with the studio and tools. Building trust is a valid goal.
Call or text before booking.
Share needs, preferences and past experiences.
Move through the appointment at an individualized pace.
Note what worked for an easier future visit.
The private suite reduces many common salon distractions, but it cannot guarantee a silent or scent-free environment. Cathy will discuss specific needs honestly before booking.
Ask Cathy about a brief introductory visit. Availability depends on the schedule, but seeing the room first may be helpful.
Please discuss this while planning the appointment so Cathy can prepare the space appropriately.
No. Cathy prioritizes safety, communication and trust. The plan can be adjusted if completing every step is not appropriate that day.
Virtual photo consultations are complimentary. Send current-hair photos, inspiration photos and your hair history for Cathy to review. In-person consultations are $25, and the fee is applied toward your service appointment.
4885 West Chester Pike · Newtown Square, PA 19073 · (484) 265-1422